COVID-19 precautions

Sunday, 22 March, 16:00h
(Last updated Monday, 23 November 2020, 08:30h)

My practice is registered with the NSW Government as a COVID Safe business, and I have a COVID Safety Plan in place.

Throughout the COVID-19 crisis, Acupuncture and Massage Therapy have both been specifically listed among activities permitted by the NSW Health Authorities.

Obviously, my work is primarily person to person, and hands-on, by its nature.

It has always been my practice to wash my hands with hot water and hand wash before and after touching every client, and I have always had a hands-free tap in my treatment room for this purpose. I also wash my hands frequently with hot water and hand wash during a treatment session; for example, if I’ve finished doing Shiatsu/bodywork and I am about to administer acupuncture; or after I’ve been writing up notes, and I’m about to remove the acupuncture needles.

I have always used single-use, disposable paper covers on my treatment table and face cradle, and single-use, disposable paper hand towels.

In addition to these standard practices, since Monday, 16 March, after every client, I have been cleaning down the face cradle and treatment table, as well as other contact points (door-knobs, light-switches, etc.) with hospital-grade disinfectant.

If you have an appointment, and are/have been unwell, with ‘flu-like symptoms, or if you have visited a COVID-19 hotspot in the past 14 days, or have been in contact with a confirmed COVID-19 case, please contact me, and do not attend your appointment until we have first discussed the situation.

It is now a condition of entry to my practice that you use hand sanitiser on arrival. If you prefer, you can use the hand washing facilities, on condition you use hot water, hand wash and disposable paper towels provided.

I would also like to check your temperature on arrival, using a contactless thermometer, although this is not a condition of entry.

Effecting payment by EFT from your phone will be the safest and preferred option. I do have a contactless point of sale system, but for transactions over $100 clients may need to touch a keypad to enter their PIN. I am wiping down the keypad before and after every transaction with 70% isopropyl alcohol disinfectant .

I can offer online herbal medicine consultations, via Zoom. Payment can be made online, and herbal prescriptions can then be picked up with no person-to-person contact. Please note that, currently, private health funds may not cover the cost of online consultations.

Obviously, I will be keeping abreast of and complying with official directives, and I will post updates here and on my blog page. To receive notifications of updates, please subscribe to my blog.

As of 23 November 2020, NSW Health has introduced mandatory electronic check-in of clients for all Registered COVID-Safe businesses. This is done by using a unique QR code assigned to the business. Accordingly, I have my QR code on display at the entrance to my practice.

To save time at your appointment, please download the Service NSW app to your phone. You can then scan the QR code from within the app to check in easily and efficiently.

Stay well, and please look out for your neighbours, especially the vulnerable.

Thank you

Karl

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