Last updated Friday, 23 July 2021, 17:00h
Updated rules regarding exemptions to requirement to wear a face mask.
The rules have changed regarding exemptions to the requirement to wear a mask.
- a medical certificate or letter signed by a registered health practitioner (such as a doctor) or a registered NDIS provider or
- a statutory declaration.
A statutory declaration will require you to identify your disability, physical or mental health illness or condition and declare
- you have the physical or mental health illness or condition or disability and
- the physical or mental health illness or condition, or disability makes wearing a fitted face covering unsuitable
Updated rules around electronic check-in
(Updated 7 July 2021; 17:00h)
The rules around check-in have changed. From 12 July, more businesses and organisations will need to have check-in set up at their premises. In compliance with the new NSW Health rules, I will ask you to use the QR code check in when you attend your appointment. To save your time at your appointment, please download the Service NSW app.
In accordance with the new NSW Health precautions, you must wear a mask when you attend your appointment. This is a condition of entry to my practice. Please be aware that the twelve hour notice of cancellation policy will apply.
From 26 June 2021, there are new restrictions in place across NSW. If you have been in the Greater Sydney area, including the Blue Mountains, Central Coast, Wollongong or Shellharbour on or since 21 June 2021, you need to observe the new stay-at-home rules.
My practice is registered with the NSW Government as a COVID Safe business, and I have a COVID Safety Plan in place.
As of 23 November 2020, NSW Health introduced mandatory electronic check-in of clients for Registered COVID-Safe businesses. This is done by using a unique QR code assigned to the business. Accordingly, I have my QR code on display at the entrance to my practice.
To save time at your appointment, please download the Service NSW app to your phone. You can then scan the QR code from within the app to check in easily and efficiently.
Throughout the COVID-19 crisis, Acupuncture and Massage Therapy have both been specifically listed among activities permitted by the NSW Health Authorities.
Obviously, my work is primarily person to person, and hands-on, by its nature.
It has always been my practice to wash my hands with hot water and hand wash before and after touching every client, and I have always had a hands-free tap in my treatment room for this purpose. I also wash my hands frequently with hot water and hand wash during a treatment session; for example, if I’ve finished doing Shiatsu/bodywork and I am about to administer acupuncture; or after I’ve been writing up notes, and I’m about to remove the acupuncture needles.
I have always used single-use, disposable paper covers on my treatment table and face cradle, and single-use, disposable paper hand towels.
In addition to these standard practices, since Monday, 16 March 2020, after every client, I have been cleaning down the face cradle and treatment table, as well as other contact points (door-knobs, light-switches, etc.) with TGA-approved hospital-grade disinfectant.
If you have an appointment, and are/have been unwell, with ‘flu-like symptoms, or if you have visited a COVID-19 hotspot in the past 14 days, or have been in contact with a confirmed COVID-19 case, please contact me, and do not attend your appointment until we have first discussed the situation.
It is now a condition of entry to my practice that you use hand sanitiser on arrival. If you prefer, you can use the hand washing facilities, on condition you use hot water, hand wash and disposable paper towels provided.
I would also like to check your temperature on arrival, using a contactless thermometer, although this is not a condition of entry.
Effecting payment by EFT from your phone will be the safest and preferred option. I do have a contactless point of sale system, but for transactions over $100 clients may need to touch a keypad to enter their PIN. I am wiping down the keypad before and after every transaction with 70% isopropyl alcohol disinfectant .
I can offer online herbal medicine consultations, via Zoom. Payment can be made online, and herbal prescriptions can then be picked up with no person-to-person contact. Please note that, currently, private health funds may not cover the cost of online consultations.
Stay well, and please look out for your neighbours, especially the vulnerable.